QUALITY FOR YOU, FOR LIFE
Handmade to Order in Great Britain

Privacy Policy

This site is owned and operated by Stephen Edwards Furniture. Your privacy on the Internet is of the utmost importance to us. At Stephen Edwards Furniture, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information Stephen Edwards Furniture gathers and tracks

Stephen Edwards Furniture gathers one type of information about users:

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to email a friend, and from participation in polls, surveys and enquiry forms.

Stephen Edwards Furniture gathers user information in the following processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. "E-mail this to a friend" policy

Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose than to help you let friends know about us, and to see which are the most popular pages visited.

2. Surveys

Stephen Edwards Furniture may occasionally conduct user surveys to better target our content to our audience. We never share any of this information about specific individuals with any third party.

3.Enquiry/Order Forms

Stephen Edwards Furniture will use information gathered from our enquiry forms only to help to the process of each order for each customer. This information will not be shared, unless it is in the interest of the customer (i.e. giving contact information to our upholsterer), and even then the customer will be informed of any information passed on to another party.

Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Stephen Edwards Furniture tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Stephen Edwards Furniture does not break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies

We only place cookies on your computer (4-5 in total) which relate to tracking the traffic patterns throughout the site. One of these cookies is placed by our web host provider, with the remaining 3-4 cookies coming from Google Analytics. You can refuse cookies by turning them off in your browser, and doing this will not effect the functionality of this site.

USE OF INFORMATION

Stephen Edwards Furniture uses any information voluntarily given by our users to enhance their experience on our site or to help with the process of their enquiry/order. This may be in providing interactive or personalized elements on the site or to better prepare future content based on the interests of our users.

We use tracking information to determine which areas of our site users like and don't like based on traffic to those areas BUT we do not track what individual users read and ONLY how well each page performs overall. This helps us continue to build a better service for you.

SHARING OF THE INFORMATION

Stephen Edwards Furniture uses the above-described information to tailor our content to suit your needs. We use Google Analytics to track the traffic patterns, however we will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SECURITY

Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include:

  • Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Stephen Edwards Furniture. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us

If you have any additional questions or concerns about our privacy policy, please contact us:

Internet Security Team,
Stephen Edwards Furniture,
New House Farm,
Holme Marsh,
Kington,
Herefordshire,
HR53JS

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